“My claim is with State Fund. How do I reach my adjuster?”

What State Fund is

It exists by statute. The law continues the State Compensation Insurance Fund in existence, “to be administered by its board of directors for the purpose of transacting workers’ compensation insurance.” Section 11773 is one sentence: “The fund shall be organized as a public enterprise fund.”

It is not a branch of the state. The law requires any State Fund advertising to carry the disclaimer “The State Compensation Insurance Fund is not a branch of the State of California” (§ 11771.5). The State is not liable beyond the fund’s assets.

It is regulated like other insurers. Under § 11778, State Fund may transact workers’ compensation insurance “to the same extent as any other insurer,” and the Insurance Commissioner’s powers reach it as they reach other workers’ comp insurers, except where specifically exempted.

It generally cannot turn an employer away. Under § 11784(c), State Fund may decline a risk that does not meet the minimum requirements of the industrial accident prevention authorities, or that is beyond the fund’s safe carrying. Otherwise, the statute says, the fund’s president “shall not refuse to insure any workers’ compensation risk under state law, tendered with the premium therefor.”

What that means for your claim

State Fund is your employer’s insurer. The law lets an employer secure workers’ compensation by being insured by an insurer “duly authorized to write compensation insurance in this state.” The employer section of the DWCDWC Division of Workers’ Compensation, part of the Department of Industrial Relations. Administers the system. Information Services Center: 1-800-736-7401. 1 claim form names the insurer or claims administrator. The DWC 1, part by part

The deadlines are the Labor Code’s. The first temporary disabilityTD / TTD / TPD Temporary Disability, Total or Partial. Wage replacement while recovering. Two-thirds of average weekly earnings; 2026 maximum $1,764.11/week. payment within 14 days, up to $10,000 in treatment while the claim is decided, and the 90-day presumption apply to a State Fund claim as to any other. Every deadline in one place

Reaching your adjuster

Start with the claim number. It is on State Fund’s letters to you. Put it on everything you send.

State Fund’s number is (888) 782-8338. State Fund’s contact page lists it for its virtual assistant and general support, for claims, billing, policy and workers’ comp questions. Its page for injured workers gives the same number for its customer support staff and your claims adjuster.

Then put it in writing. A dated email or letter, saying what you need and by when, is the record every remedy for delay depends on. My adjuster won’t call me back

Which doctors: the State Fund MPN

State Fund has an approved network. DWC’s list of active Medical Provider Networks, current as of July 8, 2026, shows the State Fund MPNMPN Medical Provider Network. Your employer’s list of physicians. After the first visit you may switch within it without permission. (MPN ID 3136), filed by State Compensation Insurance Fund.

Help finding a doctor. State Fund’s Find a Medical Provider page offers a Provider Finder, and Medical Access Assistants in English and Spanish, 7 a.m. to 8 p.m. Pacific, Monday through Saturday except holidays, at (888) 782-8338.

Your MPN notice says which network applies. When an injury is reported, the employer or its insurer must give you a complete written MPN employee notification. It must include the MPN’s identification number, a toll-free number for its Medical Access Assistants, and the web address of its roster of treating physicians. Check yours rather than assuming.

After the first visit you may switch to any other doctor in the network, without asking permission. How the MPN works

When nobody answers

Stop calling and write. Every remedy for delay depends on proof that you asked.

A late check is 10% more, automatically. A late indemnity payment is increased 10% and paid “without application.”

Unreasonable delay can cost more. The law allows up to 25% or up to $10,000, whichever is less, and the claim must be brought within two years of the date the payment was due. The 10% the law adds to a late check

The state’s help is free. Every DWC district office has an Information & Assistance officer who answers questions at no cost. Where the offices are