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Why it happens
Workers’ compensation billing is slower and more administratively demanding than group health, and every treatment request goes through utilization reviewUR Utilization Review. The process that approves, modifies, or denies each treatment request. A modification is a denial of what it left out.. Some practices simply decline the work.
That is a business decision by the practice. It is not a statement about your claim.
What to do
Get the current MPN provider list. The employer must give you access to it, and it must be current. Ask in writing.
Then switch inside the network — after the first visit you may change to any other MPN physician without asking permission. This is the most under-used right in the treatment process. How the MPN works.
Document every refusal. Name of the practice, date, what they said. A list of five providers who declined or had no appointment is the evidence of an access failure.
When you can go outside the network
Emergency care — always.
Defective or missing MPN notice. Notice obligations are specific, and a defective or missing notice can be a basis for treating outside the network where it led to a denial of care.
Failure of access — no appropriate specialist, no available appointment within the required timeframes, no usable provider list. This is where your list of refusals matters.
A valid predesignation made before the injury. Requirements.
And after a successful MPN independent medical reviewIMR Independent Medical Review. The appeal from a UR denial. 30 days (10 if the dispute is only over drugs on the MTUS Drug List)., where § 4616.4 permits treatment “from a physician of his or her choice from within or outside the medical provider network,” with the employer liable for the cost.
While you are sorting it out
Do not go untreated. A gap in treatment is used against you on causation, on credibility, and on permanent disabilityPD Permanent Disability. Compensation for lasting impairment. A different and much lower weekly rate — 2026 maximum $290/week..
§ 5402(c) — up to $10,000 in treatment the employer must authorize within one working day of your claim form, and continue until liability is accepted or rejected.
And your own health insurance can bridge, subject to a possible lien against your recovery — a manageable problem. Being untreated is not.
Doctors, exams, and records
Who examines you, who chooses, and what the report has to say.
General information about California law, not legal advice about your case.
Reviewed by Jamey Teitell, Partner & Trial Attorney · Last reviewed
Law Offices of Solov & Teitell, APC · (213) 380-9310
Printed from https://www.solovteitell.com/answers/my-doctor-wont-take-workers-comp/ · Last reviewed