“My claim is with Berkshire Hathaway Homestate. How do I reach my adjuster?”

Who BHHC is

More than one company. BHHC’s medical networks page says its California MPNMPN Medical Provider Network. Your employer’s list of physicians. After the first visit you may switch within it without permission. serves injured workers across Berkshire Hathaway Homestate Insurance Company, Cypress Insurance Company, Oak River Insurance Company and Redwood Fire and Casualty Insurance Company.

Licensed in California. The California Department of Insurance’s company profile lists Berkshire Hathaway Homestate Insurance Company with a license status of “Unlimited-Normal,” and workers’ compensation among its lines of business.

Use the exact name on your letters. If they name one of the other companies above, or a company not listed here, write to it by that name.

What that means for your claim

The BHHC company is your employer’s insurer. The law lets an employer secure workers’ compensation by being insured by an insurer “duly authorized to write compensation insurance in this state.” The employer section of the DWCDWC Division of Workers’ Compensation, part of the Department of Industrial Relations. Administers the system. Information Services Center: 1-800-736-7401. 1 names the insurer or claims administrator. The DWC 1, part by part

The deadlines are the Labor Code’s. The first temporary disabilityTD / TTD / TPD Temporary Disability, Total or Partial. Wage replacement while recovering. Two-thirds of average weekly earnings; 2026 maximum $1,764.11/week. payment within 14 days, up to $10,000 in treatment while the claim is decided, and the 90-day presumption apply to a BHHC claim as to any other. Every deadline in one place

Reaching your adjuster

Start with the claim number. It is on BHHC’s letters to you. Put it on everything you send.

BHHC’s claims number. Its contact page lists (800) 661-6029 under Claims, for workers’ compensation.

Then put it in writing. A dated email or letter, saying what you need and by when, is the record every remedy for delay depends on. My adjuster won’t call me back

Which doctors: the BHHC MPN

BHHC names its California network. Its medical networks page identifies it as the Berkshire Hathaway Homestate Companies MPN (0145). DWC’s list of active MPNs, current as of July 8, 2026, shows the same network, MPN ID 0145, filed by Cypress Insurance Company.

Help finding a doctor. The same BHHC page lists a Medical Access Assistant at (855) 924-4272, and an online provider search.

Your MPN notice says which network applies. When an injury is reported, the employer or its insurer must give you a complete written MPN employee notification, with the MPN’s identification number, a toll-free Medical Access Assistant number, and the web address of its roster of treating physicians.

After the first visit you may switch to any other doctor in the network, without asking permission. How the MPN works

When nobody answers

Stop calling and write. Every remedy for delay depends on proof that you asked.

A late check is 10% more, automatically. A late indemnity payment is increased 10% and paid “without application.”

Unreasonable delay can cost more. The law allows up to 25% or up to $10,000, whichever is less, and the claim must be brought within two years of the date the payment was due. The 10% the law adds to a late check

The state’s help is free. Every DWC district office has an Information & Assistance officer who answers questions at no cost. Where the offices are